Common questions and support documentation

My Account

Updating your account, email subscriptions

12 articles


Delivery rates, couriers, delivery tracking

16 articles


Cancelling orders, store credit

12 articles

Repeat orders

Never run out of your dog’s or cat’s products

19 articles

Payments & Promotions

Paypal, security, discounts

8 articles

Returns & Refunds

Damaged orders, refund questions

5 articles

Pet Advice & Product

Heathcare and product advice

9 articles

Contact us

Live Chat, Email, Phone

1 article